Refund policy

We want you to be happy with your DeskForge order. If something isn't right, here's how returns and refunds work:

Damaged or defective items
If your item arrives damaged or defective, contact us at support@shopdeskforge.com within 7 days of delivery with photos of the issue, and we'll arrange a replacement or refund.

Returns
Unused items in original packaging may be returned within 30 days of delivery. Contact support@shopdeskforge.com to start a return. Return shipping costs are the responsibility of the customer unless the item arrived damaged or defective.

Refunds
Once your return is received and inspected, we'll notify you of the approval status. Approved refunds are processed to your original payment method within 5-10 business days.

Order cancellations
Since orders are processed quickly, cancellation requests must be made within 12 hours of purchase. Contact us as soon as possible if you need to cancel.